Time Saverz – Cleaning Services in UK

  • Milton Keynes, United Kingdom
  • enquiry@timesaverz.co.uk
  • +44 7389 834695
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Privacy Policy

At Timesaverz, your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice outlines how we handle your personal data, the purposes for which we process it, and your rights regarding your data. Should you have any questions about our privacy practices, please feel free to contact our customer support team.

Contact Details of the Data Controller

  • Company Name: Timesaverz Ltd.
  • Company Registration Number: [Insert Registration Number]
  • Country of Operation: United Kingdom

What is Personal Data?

Personal data refers to any information that can identify you as an individual. This includes, but is not limited to, your name, email address, home address, payment details, and any other data that can be linked to you directly or indirectly.

Types of Data We Collect and Process

Email Address:

  • Purpose: To send purchase confirmations, invoices, and occasional promotional offers.
  • Legal Basis: Consent
  • Retention Period: Six years after the end of our business relationship or until consent is withdrawn.
  • Sharing: Shared with cleaners and contractors for service delivery.

Home Address:

  • Purpose: To provide access to premises for cleaning services.
  • Legal Basis: Performance of a contract and consent
  • Retention Period: Six years after the contract ends or until consent is withdrawn.

Payment Details:

  • Purpose: To process service charges.
  • Legal Basis: Consent
  • Retention Period: Encrypted and not retained after transaction completion.

Professional Details:

  • Purpose: For services ordered by your company.
  • Legal Basis: Consent
  • Retention Period: Six years or until consent is withdrawn.
  • Sharing: Shared with cleaners and contractors.

Photos/Images:

  • Purpose: To provide accurate quotes.
  • Legal Basis: Consent
  • Retention Period: Up to three weeks.

Cookies

Cookies are small data files stored on your device to enhance your browsing experience. We use session cookies (stored for a short period) and persistent cookies (stored for up to 12 months).

You can manage cookies through your browser settings, allowing you to accept, refuse, or delete them.

Data Storage and Security

Your personal data is stored and processed within the European Economic Area (EEA) in compliance with relevant EU data protection laws. We use physical, technical, and organizational measures to safeguard your personal data against unauthorized access.

Your Rights

You have the following rights regarding your personal data:

  • Right to be Forgotten: Request deletion of your data.
  • Right to Withdraw Consent: Withdraw consent at any time.
  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct inaccurate data.
  • Right to Restriction of Processing: Restrict processing under certain conditions.
  • Right to Data Portability: Transfer your data to another controller.
  • Right to Object: Object to data processing based on your situation.
  • Right to Lodge a Complaint: File a complaint with a supervisory authority.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us

For any questions or to exercise your rights, please contact us at:

  • Email: enquiry@timesaverz.co.uk
  • Phone: +44 7389 834695
  • Address: Milton Keynes, United Kingdom

Thank you for trusting Timesaverz with your personal data. We are committed to protecting your privacy and providing you with exceptional service.