Time Saverz – Cleaning Services in UK

Frequently Asked Questions

Timesaverz – Cleaning Services in UK

We offer a range of services including regular, deep, office, and kitchen cleaning, as well as specialized services for bathrooms, end of tenancy, windows, carpets, mattresses, and upholstery.

You can book our services directly through our website or by calling our customer service number.

Our rates vary depending on the type of service. Please refer to our pricing page for detailed information on each service.

Yes, our teams come fully equipped with all necessary supplies and equipment.

The duration depends on the service and the size of the space. We provide estimated times on our services page.

Yes, all our cleaners are insured and bonded to ensure peace of mind.

We strive to accommodate such requests depending on availability and scheduling.

Yes, we offer green cleaning solutions upon request.

 

Deep cleaning includes more detailed work such as cleaning inside cabinets, refrigerators, and ovens, as well as baseboards and windows.

You can change or cancel your booking through your account on our website or by contacting customer service.

We request that pets be secured during cleaning to ensure the safety of both pets and our staff.

 

Yes, we provide tailored cleaning solutions for commercial spaces.

In the unlikely event of damage, our policy is to handle each case promptly. Please report any incidents to our support team immediately.

Yes, you can specify your preferred time and date when booking a service.

 

We offer loyalty discounts to our regular customers. Please visit our promotions page for more information.

We recommend that you declutter the area to be cleaned and specify any special instructions to the cleaner upon arrival.

Cleaners are assigned based on proximity, availability, and the specific skills required for your cleaning needs.

We follow all local health guidelines, including wearing masks, using hand sanitizers, and maintaining social distancing.

After each service, you will receive an email inviting you to rate your experience and provide comments. Your feedback is crucial to our continuous improvement.